Mathew Goeke

During my fellowship, I assisted in developing a new e-learning platform, including interactive and web-based tools to encourage knowledge retention and engagement. I also supported project partners to increase the number and depth of training events offered, encourage a deeper level of engagement by advocates, and, ultimately, improve the quality of representation and outcomes for clients. The goal was to reduce the time advocates spend refreshing "knowledge learned" at training events through the use of improved retention tools, allowing for quicker responses to client needs and, at the same time, freeing up more time for provide assistance to more low-income and vulnerable people in our communities.